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Lisa Jones named Phoenix Director of Homeland Security and Emergency Management


PHOENIX – Lisa Jones has been named Phoenix Director of Homeland Security and Emergency Management. Jones, a Phoenix native, has 23 years of experience with the city in a variety of public safety roles.

“With her two decades of fire service experience, we are excited to have Lisa Jones lead the city’s Emergency Management Division,” said Assistant City Manager Milton Dohoney. “Her extensive knowledge of Phoenix and experience in the areas of emergency and disaster response will be essential in this position to ensure that the needs of our diverse community are met, especially in times of crisis.”

Jones joined the city by working in the Parks and Recreation Department in 1991, then became a firefighter in 1993. Most recently, she led the Emergency Medical Services Section where she was responsible for the training, evaluation and performance of over 1,600 EMTs and paramedics. She also directed the Crisis Response Program that provides crucial support to Phoenix residents in emergency situations.  She also led the Phoenix Behavioral Health Response Initiative. This important program trains firefighters to connect patients with behavioral health issues with experts in the field in order to get them the help they need.   

“The city’s number one priority is to keep all of our residents safe, including those with access, functional and diverse needs,” said Jones. “I am eager to understand the past and emerging threats to our community, and ensure that the city is ready to respond in times of crisis.”

During her 23 years of service, Jones has also held the positions of firefighter, fire engineer, fire captain, division chief, deputy chief and specialty positions including emergency paramedic and technical rescue technician.  

Jones grew up in south Phoenix, and earned a full scholarship to Arizona State University. She is an active member of the community and is the Immediate Past President of the J.W. Robinson Society/United Black Firefighters Association of Arizona. 

In her free time, Jones referees college basketball working seven NCAA Division 1 Final Four games including three National Championship games.  She also worked in the WNBA and the NBA’s Development League.