MVD customer service options continue expanding statewide
PHOENIX – One of the most common Arizona Department of Transportation Motor Vehicle Division transactions just got a bit easier with the addition of more Authorized Third Party providers permitted to offer driver license services including road testing, written testing, and photos.
There are now 22 third-party providers, operating at 33 locations, authorized to offer these transactions. To do so, they must meet stringent qualifications set by MVD.
These services are provided at all MVD offices and require an in-person visit. Customers looking for convenience may wish to consider an Authorized Third Party.
“Partnering with Authorized Third Party providers is a very successful example of government and the private sector cooperating to offer outstanding customer service,” Motor Vehicle Division Director Eric Jorgensen said. “These offices are a convenient and popular supplement to MVD locations. Having more of them offering driver licenses is another great example of MVD getting people out of line and safely on the road.”
All Authorized Third Party providers must follow MVD guidelines and are monitored for compliance. Operators that offer driver license services have additional requirements, including having been a third-party provider for at least three years, conducting at least 1,000 transactions per month for one year, having an appropriate facility and meeting certain financial requirements.
With several more Authorized Third Party locations expected to open before the end of the year, information about which offices provide driver license services can be found at ServiceArizona.com or azdot.gov/mvd.